Alpha Airport Parking Review: Pros, Cons, Summary Of Services

One of the most affordable and secure solutions for your upcoming trip is parking at Alpha Airport Parking, which have close parking locations to Brisbane airport. This safe auto parking will give you peace of mind whether you’re parked at a domestic or international airport. With prompt and practical shuttles running to and from the airport, Alpha Airport Parking offers both covered and open-air parking alternatives. No matter if you are planning on staying for short-term or for long-term, Alpha Airport Parking is one of the best choices.

What does Alpha Airport Parking do?

When you go on the Alpha Airport Parking’s website, the first feature you see is the booking one.

Can I book parking online?

To reserve parking in one of Alpha Airport Parking’s two locations, you would need to introduce your location, check-in and check-out dates and times, as well as the type of your car, and the type of parking you are looking for. Although this feature is simple to use, there is one option that includes many methods of communication whose reason is not extremely clear. It might refer to letting them know where you found about Alpha Airport Parking. Once you press ‘Quote’, the website will automatically generate your total price for booking parking, according to your requirements. Even if some features, such as the communications one, are not extremely helpful for you, especially if you might be in a hurry, the overall functionality, and design are user-friendly, easy to use, and quick. For these reasons, Alpha Airport Parking creates an excellent user experience. In terms of payment for your booking, you would have to do that when you park your car at the location. For even more efficiency, Alpha Airport Parking provides many maps for directions that are helpful.

How to contact them about parking

If you have questions about Alpha Airport Parking’s services, you can always call, or email them. Also, in case your flight gets canceled, you can contact Alpha Airport Parking and cancel your booking free of charge. For these reasons, Alpha Airport Parking provides great customer service.

Advantages and disadvantages of using these parking services

PROs

• Affordable parking rates
• Quick and easy booking feature
• Covered and outdoor
• Shuttle to and from the Brisbane airport
• 24 hours surveillance

CONs

• Customer service needs improvement
• No pre-paying for parking online
• Poor complaints procedure
• Shuttle to and from the airport are not always free

Alpha Airport Parking has a 4.8-star rating on ProductReview out of 3,123 reviews. Out of this total, 2,863 reviews are 5-star reviews, meaning that thousands of people appreciate and constantly use Alpha Airport Parking’s services. Steve, one reviewer who highly recommends Alpha Airport Parking’s services, mentioned that there are not enough words to recommend this website enough. In other words, Alpha Airport Parking is recommended by many customers due to its excellent quality. Another reviewer who rated their services with 5-stars recalled going on holiday for more than 3 weeks and leaving their car with Alpha Airport Parking. She highly recommends this car park because of its simplest booking process, and reasonable prices. On the other side, Peter is one of the reviewers who rated Alpha Airport Parking’s services with 1-star. Although he has been a loyal customer, he expressed his disappointment on one occasion. He left his car with Alpha Airport Parking for more than 3 weeks but was annoyed with the condition of the car when he came from his holiday. According to Peter, his car was brand new when he parked it, but when he came back, he noticed his car has been driven through the mud. Considering that he paid for undercover parking, he did not understand why his car was wet. For these reasons, he expressed his concern to customer support, but no one helped him.

Should you buy Alpha Airport Parking’s services?

• Buy if you are looking for cheap parking close to the Melbourne and Brisbane airports
• Don’t buy if you prefer more customer support

As previously mentioned, Alpha Airport Parking provides many parking services, including indoor, outdoor, short-term, and long-term, as well as car detailing and cleaning. If you are flying from Melbourne airport, Alpha Airport Parking might be one of the best choices for you especially because of the $7 per day. When compared to other nearby car parks, this parking rate is cheap. However, considering the negative reviews, some customers experienced finding their car in one of the worst conditions. Also, their customer support is poor, not providing quick responses to customers’ complaints. For these reasons, Alpha Airport Parking might not be the best choice for you.

What about their competitor’s parking services?

Considering one of its main advantages is its location, namely being close to the Brisbane Airport, you might consider booking parking directly through the airport. Brisbane Airport (BNE) offers promotions and discounts, and many more parking services. Although Alpha Airport Parking provides shuttle services to and from the airport, it would be easier to park your car in the place you’re also flying from. For these reasons, BNE might be a better choice for you. However, there are similarities between these two websites apart from the purpose of providing parking solutions when you are flying from Brisbane Airport. One of the main similarities refers to their poor customer support as none of them provides excellent customer support.