Flyaway New Zealand Review: Pros, Cons, Summary Of Services

Flyaway provides affordable and secure off-site airport parking with complimentary shuttles, making it a convenient option for short and long-term travellers.

What Does Flyaway Do?

Flyaway specialises in providing off-site airport parking services with 24/7 secure facilities. Their offerings include short-term and long-term parking options alongside free shuttle transfers to and from major airports. Flyaway focuses on affordability, customer service, and convenience for all travellers.

Can I Book Parking Online?

Yes, Flyaway offers an easy-to-use online booking system through its official website. The platform allows customers to:

• Search and Reserve Parking: Choose parking duration and secure your spot in advance.
• Pay Online: Make secure cashless payments via credit or debit card.
• Modify or Cancel: Manage bookings with flexible change and cancellation policies.

Currently, Flyaway does not have a dedicated mobile app, but their website is mobile-friendly, enabling bookings on the go.

How To Contact Them About Parking

Flyaway operates across key New Zealand airports, including Auckland, Wellington, Christchurch, and Queenstown. You can contact them using the following methods:

• Contact Page: Submit an enquiry through the Flyaway website's "Contact Us" form.
• Phone: Call their customer support line for immediate assistance.
• Email: Reach out via the email address listed on their website.

Advantages and Disadvantages of Using Flyaway Services

Pros:

• Competitive pricing compared to on-site airport parking options.
• Complimentary shuttles to and from airport terminals.
• Secure facilities with 24/7 surveillance for peace of mind.
• User-friendly online booking system with flexible policies.
• Friendly and responsive customer service team.

Cons:

• Limited availability during peak travel seasons.
• No mobile app for streamlined booking management.
• Shuttle wait times may vary during busier periods.

Customer Reviews and Ratings

Flyaway is well-rated for its affordable pricing, secure facilities, and efficient shuttle services. Customers frequently highlight the ease of the booking process and the friendly service provided by the staff.

• Positive Reviews: Affordable, secure parking with reliable shuttle services.
• Negative Reviews: Limited availability during peak times and shuttle delays.

Despite these challenges, Flyaway maintains an impressive average rating of 4.4 to 4.6 stars, indicating strong overall customer satisfaction.

Should You Use Flyaway Services?

Flyaway is a fantastic option for travellers seeking cost-effective and secure off-site airport parking with complimentary shuttle transfers.

Recommendation: Yes, affordable and secure parking with shuttle convenience.

What About Their Competitors' Parking Services?

Flyaway’s primary competitor is Aeroparks New Zealand, which offers similar off-site parking services with free shuttles. While Aeroparks often has slightly lower pricing, Flyaway excels in its customer service and broader availability across major New Zealand airports. Both are solid options, but Flyaway's flexible booking policies give it a competitive edge.

Final Thoughts

Flyaway offers reliable and affordable off-site parking services tailored to meet the needs of travellers. With secure facilities, free shuttle transfers, and a straightforward online booking system, it remains a preferred choice for many. While limited availability during peak times and the lack of a mobile app are drawbacks, the overall value and convenience make Flyaway a strong contender in the airport parking industry.